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  • Where do I pay for lessons?
    Some of our lessons take place in a City of Auburn facility. If this is the case for the lessons you are trying to book, you will book on our website and be directed to our payment page on the city's Rec website. You can watch the video below for a walkthrough of the whole process. If your lessons are not being held at a city facility, you will book AND pay on our website.
  • Where are Tiger Shark Swim School lessons located?
    We teach lessons at the Lake Wilmore Community Center, Samford pool, and our own indoor facility. Pool location is stated with service information when booking.
  • What is the minimum age requirement for swimming classes at Tiger Shark Swim School LLC?
    Mommy & Me - Ages 18 months to 3 years Spring Refresher and Semi-private lessons - Ages 4 to 12 Private Lessons with Olivia - Ages 2 and up Private Lessons with Sean - Ages 3 and up, including Adults
  • What are the class sizes at Tiger Shark Swim School LLC?
    We keep our class sizes small to ensure personalized attention and instruction. For our classes we use a 3:1 ratio!
  • What if I sign my child up for the wrong group?
    It is important to sign your child up for the right group, because we cannot guarantee availability in the appropriate group after lessons have started. If there is an opening in the appropriate group, we can move your child to that group. If not, they will stay in the group they were registered for and we will try to accommodate their needs as best as possible. You can find group descriptions on our Groups page and under each FAQ category on this page.
  • Do you offer make-ups for missed swim lessons?
    We do not offer make-ups if you miss a lesson, so it is important to sign up for a session that works best for your schedule. In the event of thunder or lightning near the pool, lessons will end if they are in progress and we will notify clients of cancelled lessons if necessary. A weather make-up day will be provided. In the event of a pool malfunction, we will try our best to reschedule but we cannot make any guarantees.
  • After I book can I switch my date, time, or lesson?
    You may email us at info@tigersharkswimmingschool.com to possibly switch lessons. We cannot make any promises or guarantees that another spot will be available. If nothing is available you can stick with your original time or cancel with NO REFUND! Making sure you pick the best week for your child is crucial.
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